Pickles opens mouth without engaging brain again

I see Eric Pickles has once again decided to jump in to the middle of an issue, without explaining how the situation came about in the first place. Pickles was probably suffering withdrawal symptoms, having not seen his name in a newspaper headline for at least a week, so has decided to criticise local government for something imposed on it by central government.

This week’s issue has the catchy title equality and diversity. Pickles’s predecessors in government, decided that it needed to ensure that everybody and his dog was being given access to local government services, so came up with the E&Q Police. This meant that every time central government’s auditors appeared on the council’s doorstep to inspect one of its services, one of the tick boxes was about E&Q performance. If they didn’t think the council was performing to the required standard in this area, then it didn’t matter how good the service itself was, you still took a hit on equality and diversity.

The problem was, how does a council prove that it is meeting the government imposed E&Q targets, without asking the questions now being criticised by Eric Pickles? So instead of criticising councils for simply trying to meet targets imposed by his predecessors, why doesn’t he just announce that central government will no longer require this information and therefore councils can stop collecting it? Because that wouldn’t get him any newspaper headlines would it. It also seem that Pickles thinks that he isn’t doing his job properly unless he is beating up local government at every opportunity.

The planning system and the open plan office

The trouble with reading the newspapers, is that you read stories that support your view of the world, but then go on to confirm that things haven’t changed or, are in fact, getting worse.

The first story that caught my attention today, is one about Bob Neill, the supposed minister for local government, laying in to the National Trust and the CPRE, for raising concerns about the proposed NPPF, accusing them of being ‘left wingers!’. Whilst I don’t agree with the extreme view of protecting the spaces between every city, town and village forever, I do agree that this government is going far too far with their plans to streamline the planning system.

Despite all the the hoo-haa, I fear that it will make little difference to a government that is far more committed to promoting the interests of developers, than promoting good quality design, let alone protecting us from urban sprawl.

The other story that caught my attention was one about open plan offices. They never seemed liked a great idea to me and now, apparently, we’re being told that they actually cause those working in them to become distracted and to work less efficiently. Pretty close to home this one, as I have experience of open plan in two different locations and they’re right – open plan offices are rubbish! Even worse, is when, as in one case I know, having decided an open plan office is okay, the management then decide to re-organise their staff in to the smallest space possible.

Another day,another top down dictate

I see Eric Pickles went to the same school of economics as Gordon Brown, when it comes to protecting the long term finances of local government. Rather than commending councils for making wise investments, that deliver a long term return, Pickles wants councils to flog them off, to pay for the front line services he continues to strip of funding.

Gordon Brown did they same thing when he had the keys to the Treasury and sold off the country’s gold assets for peanuts, to pay for the Labour government’s spending spree.

As the list in today’s Daily Telegraph seems to suggest, most councils are holding assets that deliver a return for their taxpayers, so selling them off would be a one off win – once it’s gone, it’s gone. This is in stark contrast to central government that it is reported owns vast areas of land and many empty buildings, doing nothing and making no return for the taxpayer.

Put your own central government house in order Mr Pickles, before you start telling local government how to do things.

Quango bonfire’ extinguished as thousands join state payroll

It would appear that the world of ‘Yes Minister’ is still alive and well in Whitehall. According to todays’ newspapers:

‘More than 4,500 bureaucrats have been recruited by government departments since the election. The recruits outnumber those made redundant by three to one. At least 40 civil servants have been hired on salaries exceeding £150,000 per year in the past twelve months.’

Whilst at the local level at he behest of the likes of Eric Pickles, we have been busy enthusiastically decimating local government, Whitehall has been continuing to keep their nest well feathered, recruiting as many to their ranks as possible. Francis Maude has been conned by civil servants, who have many years of experience in pulling the wool over the politicians’ eyes, is running around telling everybody the government has cut £3.5 billion through increased efficiencies and cutting waste. All I can say to that is, ‘show me the money!’.

Even if that number is true, other ministers are busy finding ways to spend it on the overseas aid budget, so none of us will see the benefit. It would appear that charity no longer begins at home!

Good luck Ollie, you’ll need it!

I see Oliver Letwin is calling for the cold wind of commercial reality to blow through the world of public service. Apparently, his radical suggestion is that, just like happens in the private sector, if somebody doesn’t do their job properly, they sholud be sacked and not just shuffled around the department until it’s time for them to retire.

Looked at from the outside, this doesn’t seem a particularly radical idea, until you look at the way the public sector, through it’s unions, has tied success governments and therefore the taxpayers in knots over the years. Public sector terms and conditions are based on the age old tradition of, work for peanuts, but get rewarded by a shorter working life and a better pension.

However, the confidence trick that has been played on the taxpayer over the past 20+ years, is that of ever increasing salaries, but without this being balanced by a reduction in their much criticised gold plated terms and conditions. Until that key point is addressed, the whole issue of dragging the public sector in to line with the private sector is going to remain a pipe dream.

By coincidence, I asked a very similar question when the district council was looking at how to reorganisation itself – how do we bring ourselves in the real world, by making our terms and conditions parallel the private sector? Like Oliver Letwin is no doubt already hearing, I was told that it wasn’t that easy. Apparently, the way public sector employment is structured in law, the council could not employ two people doing the same job, on different terms and conditions. If that is the case, then I can see little future for the public sector, as it seems the only way to level this particular playing field would be to scrap the public service sector completely and start again. Ultimately, is that what the Big Society is all about?

Outsourcing – buyer beware?

Here is an interesting item on the potential pitfalls of outsourcing.  Although it refers to the information technology systems (most people think of this as ‘the computers’) it could easily be applied to all other areas where outsourcing is being looked at as option.  I found the statement about contract negotiation particularly noteworthy, as this is where every level of government, not just small local authorities, seem to be found lacking to say the least – put crudely, they all too often seem to get stitched up by the private sector!

“Outsourcing is good and delivers economies of scale however the process is a major commitment and a path filled with risks, according to a latest briefing from Scotim Insight.

The “Costs of Outsourcing – uncovering the real risks” presents a detailed analysis of the outsourcing process and the risks it brings to local authorities.

According to the document, the risks begin at the tender stage. The supplier is well versed in contract negotiations on outsourcing while a smaller local authority is rarely going to be in that position.  So, the briefing suggests that councils seek professional advice around framing and negotiating a contract.

It also urges councils not to put all their eggs in one basket. Rather than transferring all ICT operations as a bundle to one supplier, it is best to break them into components and go to market individually.

often as a result of outsourcing, in house talen is lost which leaves the organisation unempowered against a well versed supplier.  It is equivalent to the naïve householder faced with a plumber who takes a sharp intake of breath, asks ‘Who did this?’ and then presents a large bill. In these circumstances, urgent jobs may be done only at an excessive margin, as the supplier seeks to recoup profits lost through the typically hard-fought and costly competitive tender process.

Socitm Insight suggests that identifying the potential savings to be expected from an outsourcing deal by benchmarking in advance the cost and satisfaction with the existing service against the best performing ICT services and writing the difference into the specification could be a good starting point.

‘Outsourcing should not be considered an inevitable response to austerity’ says Martin Greenwood, author of Cost of outsourcing. ‘Even smaller organisations that need to gain economies of scale, and struggle to keep up to date with technological development, should consider collaboration and sharing with other local public services as a genuine alternative. If they do take the plunge into outsourcing, they should make sure they are aware of the pitfalls and know how to avoid them.’ ”

Source: eGov monitor – A Policy Dialogue Platform
Published Wednesday, 4 May, 2011 – 10:02


I’m having a colour crisis!

There’s an advertisement running in cinemas at the moment, for Orange mobile phones, that has relevance to the way I’m seeing my politics at the moment.  The advert has an animated parrot in it that starts off blue and is then turned orange by the off screen voice that’s controlling things.

My emerging association with this piece of imagery comes about because of statements from ‘call me Dave’, about how he’s going to revolutionise local government (for revolutionise read, kick the guts out of it) and the words of caution from Nick Clegg in today’s Daily Telegraph.

In other words, my Tory blue, whilst not quite turning into LibDem orange, is definitely feeling a bit on the pale side at the moment.  Nick Clegg has gone on the record today, saying about Dave’s latest idea for privatised policing, “Replacing a public monopoly with a private monopoly achieves nothing but reduced accountability” – I wish I’d said that.  All that education hasn’t been wasted after all.  Seriously and somewhat annoyingly, I find myself in agreement with Nick Clegg’s views on this, hence my colour clash.

It may seem somewhat simplistic on my part, but I still cannot see how a shift from an organisation that only has one goal – delivering services, to one that has making a profit by delivering public services, is a sound way forward.  As Gordon Brown once said, I agree with Nick!

Clearance Sale Now On!

For Sale! One set of well cared for public services – any offer considered.

David Cameron intends to break the state’s monopoly on service provision by opening it up to the commercial and voluntary sectors.

As a science fiction geek, I can’t help but find parallels from the world of film in real life and what is being proposed by David Cameron, especially when it comes to big business taking over some of ‘the states’ functions, is one of them.

Even is you’re not in to sci-fi, I’m sure most of us can think of at least one film where the story revolves around big business pulling the strings of government and government appearing to be unable (or unwilling) to do anything about it.  One of my all time favourites is Harrison Ford’s Blade Runner, where the big corporation is run by a shadowy genius, who never leaves his penthouse, whilst wielding power over almost everything and everyone (including the police).

Today’s reality is not so stark.  However, spare a thought for all those services that used to be, but are no longer, controlled by government.  Gas, electricity, water, telephones, the post office, and the railways – I’m sure readers could think of a few more.  Most people would immediately say that things are far better now, as these private companies bring the much needed investment to industries starved of it by government.  I would agree with the last point, whilst questioning the first.  Apart from the pathetic telephone services that existed in this country prior to privatisation, just about everything else seemed to work pretty much as advertised and just needed leadership and investment.  Even more worrying and call me xenophobic if you must, many of the companies with their fingers on the light switch are now owned by foreign interests.

Government now wishes to farm out all the remaining services, whilst at the same time believing it can keep some level of control over the quality and cost to the end user.  Standby by for more Ofwats, Ofgems, Ofcoms, etc, etc.  Anybody think these regulators are doing a very good job for us?

Even more alarming is the government’s record on doing deals with the commercial world. The private finance initiatives used to build hundreds of public buildings, such as schools and hospitals, would be worthy of the world’s greatest conman, Bernie Madoff and his $50billion Ponzi scheme.  Likewise, the MOD was a cash cow for the defence industry, that is only now being culled.   This government bailed out the banks, continues to own large chucks of them (on behalf of taxpayers remember) yet remains unable to control their behaviour effectively.  When it comes to dealing with the commercial world, time and time again, government seems to take a tiger by the tail, without having a clue how to get to the business end to put on the collar.

A bit like the Royal Air Force, this latest proposal means that local government has probably had its day.  Of course central government will still need a local mechanism to deliver its agenda, but this will be no more than a contract monitoring office, staffed mainly by lawyers, bean counters and clerks.

Elected members can then be dispensed with, as an unnecessary encumbrance to what, without their interference, would be a straightforward set of business transactions.  After all, if localism is about giving local people control, why would you need elected members to be advocates on behalf of the people who now have control?

The public service ethos will be maintained by exploiting the willingness of local voluntary groups to deliver those services the commercial world finds unattractive, because they don’t make the right level of profit.

Finally, any political representation required, to give the few people that actually bother to vote something to do, would be provided by the directly elected mayors, that will be imposed on us at some point in the future.  This role will involve glad-handing, pretending to listen to the community and keeping an eye on the lawyers as they churn out all the contracts.

Just to finish on the sci-fi theme.  David Cameron has said that the judiciary and security are not up for grabs.   Robocop is all about an outsourced police force, where the dedicated cops on the street spend all their time being dropped in it because the greedy corporation that employs them, starves them of resources in order to increase profits.  Never say never Dave!

Big Society – if the price is right

David Cameron is refusing to give up on his Big Society idea, with a speech tomorrow (Monday) to remind people of what it’s about.  One TV commentator was cruel enough to inform viewer that, if this were a film launch, it would be billed as Big Society 4.

I can’t help but wonder if David Cameron hasn’t already missed the boat on this in terms of public attitude?  How many volunteer led activities have folded in recent years, because of a lack of people willing to give up their time?  Scout, Guide and Brownie groups, along with numerous social clubs and community run halls, to name but a few.

Surly, if there were so many willing people out there, wouldn’t they already be doing it?  What is it about Big Society that’s going to bring all these potential volunteers out of the closet?

Even if it does succeed, this drive to turn us in to a nation of volunteers, (now that we’ve pretty much killed off all the shop keepers) has its fair share of negatives.  Just like his ministers, David Cameron seems hell bent on subjecting this country to a local government bypass operation.  It’s as though councils are being blamed for all the ills in our communities and that bypassing them to recruit a new set of volunteers, will somehow bring these communities back to back to health.

I say new set of volunteers because central government seems to have forgotten that local government already has a large number of volunteers.  They’re called elected members and they were put there by their communities.

Until the last government started interfering with the process, local government was very much something you got involved in because you wished to make a contribution to your community and were willing to make some financial sacrifices in order to do so.  Now, with the advent of members’ allowance and special responsibility payments that often run in to the tens of thousands, the clarity of this aspect of being an elected has become decidedly blurred.  Given the Pickles drive to cull local government senior and middle management and give the job to the members, this blurring can only get worse.

My second gripe about the Big Society idea, is that many of the charities that are apparently going to become the saviours of everything the public values, are often run like full blown businesses.  Many have chief executives and senior managers employed on a purely commercial basis, with pay packets to match.  I doubt if these people agree to take a reduced salary just because it’s a charity that’s employing them.

So, as with elected members, the public service ethos of volunteering to provide a service to communities, will become more and more blurred over time, as the big charities and their army of well meaning volunteers burrow their way in to the various local government service delivery areas.  As we see more and more services transferred from the stewardship of one set of elected volunteers and into the hands of those who are unelected and therefore far less accountable, a major question comes to mind.

Unlike those employed in local government, the senior management of the big charities bring none of the public service ethos that is currently present in local government, but do display much of the commercialism of the private sector.  How long will it be before it is impossible to tell the difference between a service delivered by a ‘charity’ and that delivered by an outsourcing company?

Not a major problem in itself you might think – who cares who delivers the service, as long as it’s delivered?  The problem is, once you’ve killed off the competition, in the form of the current local government structures and the only providers in the market are the privateers, it becomes a sellers market.  The defence industry has already done this via the MOD, now it would seem that it’s the turn of local government.  Come on Down The Price Is Right (for those old enough to remember the TV show).